NPLM: The Future of Customer Loyalty (PS: NPS is Dead)

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Unlocking the secrets to customer loyalty in the modern business landscape, moving beyond NPS to a new era of engagement.

Creators and Guests

Chirag Parmar
Host
Chirag Parmar
AVP - Growth & CoE @ WebEngage | Guest Lecturer @ IIM-K | Speaker | Best-Selling Author | Visiting Faculty | MENSA Member
NPLM: The Future of Customer Loyalty (PS: NPS is Dead)
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